|
TERMS AND CONDITIONS OF HIMDARSHAN TRAVELS
Dear Guests,
We make every effort to provide you with the best services in a pleasant and
friendly atmosphere at all times. We strive for your complete satisfaction and
endeavor to provide a safe and secure journey without any misunderstandings
between the tour escorts, company and you at any time.
Please read and understand the booking conditions for your holiday, before you
register yourself for any of the tours.
Hotels
You will be out on sightseeing tours most of the time and hence we have taken
care to select hotels, which are comfortable. Most of the rooms have a private
bath or shower and they may be located in the city center or away from the city
center. Air- conditioning, central heating and other facilities are solely at
the hotelier's discretion, dependent upon factors such as weather conditions,
local systems, tour type, etc. Triple rooms are not larger than twin rooms and
the third bed is often a roll-away mattress put in a twin bedded room.
Passengers will have to abide by the check-in and check-out times of the hotels.
For Indian tours, the check-in time for the hotels is at 12 noon and check-out
time is 10 a.m. Early arrivals and late departures should be adjusted by the
guests themselves as per the respective check-in and check-out timings. We will
not be responsible or liable in case of loss of baggage or personal effects from
the hotel. Any damage caused to the hotel during your stay shall be payable by
you, and the company will not be liable for the same.
Itinerary Changes
We may often operate more than one coach per departure date. For the comfort and
convenience of the passengers, sometimes we change the direction, or slightly
amend the itinerary, including the flight/train/coach routing. We will advise
you of these amendments, prior to the start of the tour or on tour. In the event
that a passenger/joining passenger misses out on any part of the sightseeing
tour or any such tour due to delay on his part, he will not be entitled to claim
refund for the same.
Payments
The registration amount paid while booking, is a non-refundable and interest
free amount. The full payment must be received in accordance with the procedure
laid down in the Brochure Cheque dishonored is an offence and the company
reserves the right to take legal action.
Deviations
If any passenger wishes to deviate from the tour itinerary, company reserves the
right to charge an additional supplement, which may affect the passenger's tour
price.
Cancellation
All services such as airline seats/hotel accommodation/ground transportation are
pre blocked well in advance. We are liable to pay penalties to all our
suppliers/vendors if these services are released within the mentioned time
frame. If the passengers have to cancel the tour due to any reason, they have to
make an application in writing to that effect, along with the original receipt
issued by the company. Such cancellation will attract the cancellation charges
given below: Indian Tours
Number of days before departure
we receive your written cancellation |
Amount you must pay/cancellation charges % on
total tour price |
| Before 61 days |
5% or Rs.1000/- whichever is higher. |
| Between 46 - 61 days |
10% |
| Between 31 - 45 days |
15% |
| Between 15 - 30 days |
25% |
| Between 04 - 14 days |
50% |
| Between 01 - 03 days |
80% |
| on the day of depature/on tour |
100% |
General Terms
• The company reserves the right to cancel any tour prior
to the departure without assigning any reason. The entire monies paid by the
prospective passengers shall be returned by the company by ‘A/C payee’ cheque
against receipt only, and no compensation will be applicable in any case.
• Cancellation charges for air/rail reservation are applicable as per the rules
of airlines/railways. Any refund payable will be given to passengers after
receipt of refund from respective airlines/railways after deducting the
processing charges.
• Please note: In case of state government/private resorts, where full deposit
has to be paid in advance to enable us to confirm the reservation, no refund
will be given if services are amended, cancelled or not utilized.
• In case of cancellation of Cruise program, Cruise cancellation charges will
apply.
Refund
In case of world tours, Refunds if any, for amendments and/or cancellations will
be paid directly to the passengers by the company strictly by ‘A/C payee’ cheque,
in Indian Rupees at the prevailing rate of exchange within 45 days, as per
Reserve Bank of India Rules and Regulations, irrespective of whether the tour
payments were in part or whole in foreign currency. No refund will be payable,
for any unused portion of the tour, due to whatsoever reason.
Liability
• The company shall in no circumstances whatsoever be liable to the passenger or
any other person travelling for any loss or expense incurred due to:
• Loss of Property or Life: Any death, personal injury, sickness, accident,
loss, delay, discomfort, increased expenses, consequential loss and/or damage or
any damage to baggage or personal effects howsoever caused;
Any change in flight schedule or meals not being served;
• Any overstay expenses due to delay or changes in air, bus, ship, train or
cancellation of special bogie or other services due to sickness, weather
conditions, strike, war, quarantine, or any other cause whatsoever.
• Sightseeing missed and/or the program being curtailed after commencement of
the tour and before the due period due to any unavoidable circumstances and any
reason beyond our control such as political, natural calanity, monument under
renovation, heavy rush at sightseeing places, road traffic congestion etc. All
the loss or expenses will have to be borne by the passenger.
• No liability on part of the company arising in any way out of this contract in
respect of any tour, holiday, excursion facility shall exceed the total amount
paid or agreed to be paid for the tour, and shall in no case include any
consequential loss or additional expense whatsoever.
LEGAL TERMS & CONDITION |
|
.
.
.
.
.
|
.jpg)
.jpg)
